Shipping policy

Shipping Policy

Last updated: 05/04/2026

At Dandiny, we are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days.

  • Orders are not processed on weekends or holidays
  • During high-demand periods, processing times may be slightly longer

Shipping Time

Estimated delivery times:

  • United States: 6–12 business days
  • International: 7–14 business days

Please note: These are estimated timeframes and may vary depending on location and carrier delays.

Shipping Costs

  • We offer FREE shipping on all orders.
  • Any applicable customs or import duties are the responsibility of the customer

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–3 days for tracking information to update in the system.

Delays & Lost Packages

While we do our best to ensure timely delivery, delays can occasionally occur due to:

  • High shipping demand
  • Carrier issues
  • Weather or customs delays

If your package is significantly delayed or appears lost, please contact us at heydandiny@gmail.com, and we will assist you.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Split Shipments

In some cases, your order may arrive in separate packages due to different warehouse locations or product availability.

Marked as Delivered

If your tracking shows “Delivered” but you have not received your package:

  • Check with neighbors or your local carrier
  • Contact your local post office

If you still cannot locate your package, please contact us and we will do our best to assist.

Contact Us

If you have any questions about shipping, feel free to reach out:

Email: heydandiny@gmail.com